ACCC investigations into the hearing aid industry

Vivid Hearing Welcomes the ACCC report

In March 2017 the ACCC released a report into practices associated with selling hearing aids after receiving complaints from consumers. Vivid Hearing welcomes these investigations and denounces the concerning practises. Consumers can be assured that Vivid Hearing:

  • Does not pay commissions to their audiologists or apply pressure to meet sales targets
  • We prescribe hearing aids based on individualised communication and budget needs NOT profit margins
  • Vivid Hearing never applies pressure to buy and always allows home trials of hearing aids before you buy
  • We are bound by a clinical code of ethics from our professional body, Audiology Australia

Vivid Hearing are here to guide you successfully through your hearing aid experience with care and support.

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